These terms govern the relationship between the service provider and the corporate client, regarding network optimization, technical support, and data analysis.

By accessing the platform or contracting any service, the client fully accepts the presented terms. Any derogation requires the written consent of both parties.

The provider undertakes to perform the services according to the agreed technical specifications, using qualified personnel and appropriate equipment. The client is obliged to provide the necessary information and ensure secure access to their own infrastructure.

The client may not sublicense, resell, or transfer the rights to use the services without the prior consent of the provider.

Data Confidentiality

Both parties undertake to maintain the confidentiality of information exchanged during the collaboration, including after its termination, according to the clauses in the separate confidentiality agreement.

The provider is not liable for indirect damages, loss of profit, or business interruptions caused by the client's improper use of the services.

The total liability of the provider for any claim related to the services is limited to the amount invoiced for that service in the last 12 months.

• The provider does not guarantee the uninterrupted operation of integrated third-party systems.
• The client is responsible for the security of their own devices and networks.
• In case of force majeure, the liability of the parties is excluded for the duration of the event.

Either party may unilaterally terminate the contract with a 30 calendar day notice, notified in writing. The provider may suspend access to services in case of non-payment or serious breach of terms.

Amendments to these terms will be communicated to clients at least 15 days before they take effect. Continued use of the services after this date constitutes acceptance of the new terms.

Complaint Procedure

Any complaint must be submitted in writing to the contact address mentioned below. The provider undertakes to respond within 15 working days.

These terms are governed by Romanian law. Disputes will be settled amicably, and in case of failure, jurisdiction lies with the courts of Timișoara.

For legal questions, contact us at: Splaiul Bega 6, phone 0250499441, email info@aiczwl.com.